98fb Privacy Policy

This Privacy Policy ("Policy") explains how 98fb ("we", "our", "Platform") collects, uses, stores, and discloses your personal information. By using the 98fb website or services, you are considered to have agreed to the terms of this Policy.

We believe that transparency and respect for user privacy are the foundation of a trustworthy platform. This policy is written in plain, easy-to-understand English so you can fully understand what we do with your information.

1 Information We Collect

When you create an account and use services on 98fb, various types of information may be collected from you. These are described in detail below.

1.1 Information You Provide Directly

When you voluntarily provide the following information:

• Full name and date of birth (for age verification — available to users aged 21 and above only)
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Payment information — bKash, Nagad, Rocket, Upay number or bank account details

1.2 Automatically Collected Information

When you use our platform, the following information is collected automatically:

• IP address and device type
• Browser and operating system information
• Activity logs and session data on the platform
• Information collected from cookies and similar tracking technologies
• Transaction history and gaming activity records

1.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, limited information about you may sometimes be received from trusted third parties. All applicable laws and regulations are followed in such cases.

2 Purpose of Using Your Information

98fb uses the information collected for the following legitimate purposes:

1. Account Management: Processing information needed to create, verify, and maintain your account.
2. Transaction Processing: Completing deposit and withdrawal transactions safely and accurately — via bKash, Nagad, Rocket, Upay, or bank transfer.
3. Customer Support: Resolving your issues and providing assistance via 24/7 live chat or email.
4. Security & Fraud Prevention: Protecting the platform and users from unauthorized access, fraud, and cyberattacks.
5. Responsible Gaming: Monitoring your gaming behavior to provide support where needed and assist with setting limits.
6. Relevant Communications: Delivering important account-related notifications and information to you.
7. Legal Compliance: Complying with applicable laws and regulations and responding to requests from regulatory authorities.
8. Platform Improvement: Analyzing user experience to improve the quality of our services.

3 Data Retention & Security

3.1 Retention Period

Your information is retained for as long as your account is active and, after that, for as long as required by applicable law. Even after an account is closed, certain information may be retained for a defined period due to financial records or legal obligations.

3.2 Security Measures

98fb applies industry-standard security measures to protect your information:

• SSL (Secure Socket Layer) encryption — fully protected during data transmission
• Sensitive information stored using AES-256 encryption
• Two-Factor Authentication support
• Regular security audits and vulnerability assessments
• Access controls — only authorized personnel can access the relevant information
• Firewall and intrusion detection systems

4 Cookie Policy

The 98fb platform uses cookies and similar technologies. Cookies are small text files stored in your browser.

4.1 Types of Cookies

• Essential Cookies: Required for the core functioning of the platform. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Help review platform usage and improve services.

4.2 Cookie Controls

You can control or delete cookies from your browser settings. Please note that disabling essential cookies may cause some features of the platform to not work properly.

5 Disclosure & Sharing of Information

98fb never sells your personal information or shares it with third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:

5.1 Service Provider Partners

The minimum necessary information is shared with trusted partners who assist with payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical infrastructure management. These partners operate under strict confidentiality agreements.

5.2 Legal Obligations

Information may be disclosed as required to comply with court orders, lawful requests from investigative authorities, or applicable law.

5.3 Fraud & Security

Information may be shared with relevant authorities for the purpose of preventing money laundering, fraud, or other illegal activities.

5.4 Business Transfers

If 98fb undergoes a business restructuring or acquisition in the future, user information may be transferred as an asset. In such cases, you will be notified in advance and the protections of this Policy will continue to apply.

6 Your Rights

You have the following rights regarding your personal information. To exercise these rights, please contact our support team.

6.1 Right of Access

You can find out at any time what information we hold about you and request a copy of it.

6.2 Right to Rectification

You have the right to request correction if any of your information is inaccurate or incomplete.

6.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.

6.4 Right to Restrict Processing

You have the right to object to the processing of your information or to request that its use be limited for specific purposes.

6.5 Right to Data Portability

You may request that the information you have provided be given to you in a structured, commonly used format.

6.6 Right to Withdraw Consent

Where information is processed on the basis of consent, you may withdraw that consent at any time. Processing carried out before withdrawal will remain lawful.

7 Privacy of Minors

98fb is an adults-only platform. This service is available only to users aged 21 and above. We do not knowingly collect information from any minor.

If we are informed that information has been collected from a minor, we will take immediate steps to delete that information and suspend the relevant account.

8 International Data Transfers

Our servers and technical infrastructure may be located in various countries. If your information is transferred internationally, equivalent protections as described in this Policy are ensured.

Even if countries to which data may be transferred do not have the same level of data protection laws as Bangladesh, your information is protected through contractual arrangements.

9 Third-Party Links & Services

The 98fb platform may have integrations with third-party service providers — such as payment gateways (bKash, Nagad, Rocket, Upay). These third parties have their own privacy policies and we are not responsible for their processing of information.

You are advised to read the privacy policy of any third-party service before using it.

10 Policy Changes & Updates

98fb reserves the right to amend or update this Privacy Policy as needed. If any significant changes are made:

• The "Last updated" date on this page will be changed.
• A notification will be sent to your registered email for important changes.
• Continued use of the platform after changes are made will be considered as your agreement to the new policy.

You are therefore advised to review this policy periodically.

11 Applicable Law

This Privacy Policy is governed by the applicable laws and regulations of Bangladesh. Any dispute relating to this Policy will be settled in the appropriate courts of Bangladesh.

For the protection of personal information, we follow the principles of Fair Information Practices and operate in compliance with existing information technology laws.

12 Contact Us

If you have any questions, concerns, or requests regarding your information in relation to this Privacy Policy, please contact our support team:

We will do our best to respond to your request as quickly as possible and will handle the matter with the utmost regard for your privacy.